Refund Policy
Effective Date: March 25, 2025
Last Updated: March 25, 2025
At OUTOFREACH3D™, we aim to deliver a quality experience. Due to the nature of digital products, all purchases are final and non-refundable.
For questions, contact: [email protected]
1. No Refunds on Digital Products
All sales of:
- - Subscription fees
- - Ocoin purchases
- - Mesh exports, remixes, and digital assets
- - One-time feature usages
are final and non-refundable.
2. Subscription Cancellation
You may cancel anytime.
Cancellation stops future charges but does not refund the current billing cycle.
3. Unauthorized Transactions
If you suspect unauthorized charges:
- - Contact us within 7 days of the transaction at [email protected]
- - Provide relevant account and billing details
We will investigate and determine eligibility for a refund at our discretion.
4. Service Disruptions & Exceptions
Refunds may be considered if:
- - A major technical failure prevents feature usage
- - Duplicate charges occur due to billing errors
All refund requests must be submitted within 7 days of the issue.
5. Chargebacks & Account Suspension
Filing a chargeback without contacting support may result in account suspension or permanent banning from OOR3D™.
6. Policy Updates
We may revise this Refund Policy at any time.
Continued use of the platform after updates means acceptance of the new terms.